Last Updated: February 8, 2026
Thank you for using Cognovix OneAuto Shop Admin mobile application ("the App"). Cognovix LLC owns and develops the OneAuto Shop Admin mobile application. We (Cognovix LLC) value your trust and are committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you use our App. By accessing or using the App, you consent to the practices described in this Privacy Notice.
Personal Information
We may collect certain personally identifiable information that you voluntarily provide to us when you register an account, use certain features, or contact us directly. This may include your name, email address, phone number, and any other information you choose to provide.
Device Information
We may automatically collect certain information about your mobile device when you use the App. This may include your device type, operating system, unique device identifiers, IP address, mobile network information, and other technical data.
Usage Information
To improve our services and enhance your experience, we may collect information on how you interact with the App. This includes data on the features you use, the pages you visit, the content you view, and your navigation patterns.
App Functionality
We use the information collected to provide and maintain the App's functionality, enhance user experience, and improve our services.
Communication
Your personal information may be used to communicate with you, respond to your inquiries, and send you important updates and notifications.
Analytics
We may use device and usage information to analyze trends, troubleshoot issues, and gather demographic information for aggregate use.
Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating the App, conducting business, or providing services to you. These providers are obligated to keep your information confidential and are not allowed to use it for any other purpose.
Legal Requirements
We may disclose your information when required by law or in response to valid legal requests from government authorities.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. However, we will ensure that the recipient of your information agrees to protect it in a manner consistent with this Privacy Notice.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Accessing and Deleting Personal Data
You have the right to access, correct, or delete your personal information. You can do this within the App's settings or by contacting us directly.
Notification Preferences
You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or by changing your notification preferences in the App.
Age Guidance
The App is not intended for children under the age of 18. We do not knowingly collect or store personal information from children under this age. If you believe that we may have inadvertently collected information from a child, please contact us immediately.
Change Procedure
We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Notice in the App or through other communication channels.
Third-Party Payment Processor
For the purpose of processing payments, we may collect and transmit certain payment information to a third-party payment processing provider. We do not store or retain any payment card details, such as credit card numbers or bank account information, on our servers.
Security of Payment Information
The security of your payment information is of utmost importance to us. We use industry-standard security measures and comply with Payment Card Industry Data Security Standard (PCI DSS) requirements to safeguard your payment data during transmission to the third-party payment processor.
Privacy Policy of Payment Processor
Your payment information will be subject to the privacy policy of the third-party payment processor. We encourage you to review their privacy policy and terms of service to understand how your payment information will be handled. https://stripe.com/privacy
Authorization
By making a payment through the App, you authorize us to share your payment information with the third-party payment processor for the purpose of completing the payment transaction.
Transaction Data
We may receive certain transaction details from the payment processor, such as the date, time, and amount of the payment. However, we do not receive or store any sensitive payment information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us at: privacy@cognovix.com